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Hotel Booking Agency


This was the core system for a Hotel Booking Agency. It was a multi-user system with around a hundred users logged in at a time. It was multi-company (with linked companies in different countries), and multi-currency with conversions based on current exchange rates.

There was a database of some 50,000 hotels worldwide, with their different room types and rates, with other information; also databases of clients, guests, specially negotiated rates for specific clients at specific hotels. Details of all bookings, including cancelled bookings, were held.

All bookings were automatically confirmed both to the client and hotel by fax, email, or a printed confirmation which could be produed in any of a number of different languages appropriate to the hotel or client.

A large variety of reports could be produced for the company, the clients, or hotels.

The system also dealt with the commission claimed from the hotels.